If your vehicle has been towed by us, we will be glad to help you recover your vehicle as quickly and as inexpensively as possible. There are a few items you must have when picking up your vehicle from our facility:

1. Proof of Ownership:

• Current registration
• Title with your name printed on it. Open titles will not be accepted.
• If you are not the registered owner, you must have a notarized letter from the owner authorizing you to pick up the vehicle.
• If you are picking up a vehicle you have rented, you must have a copy of the rental contract that includes your name.

2. Photo Identification

• Current Drivers License
• Government Identification Cards (Local or Federal)
• Picture Identification Cards generated by a reputable agency, i.e., DMV, banks, schools, employer, etc.

3. Acceptable Form of Payment

• Cash
• Credit Card: Visa, Mastercard, or Discover Card only.
• No personal checks accepted.

Normal business hours are 8:00 AM to 5:00 PM Monday through Friday. Saturday and Sunday 8:00 AM to 2:00 PM. Some vehicles may be picked up as late as 8:00 PM but it is strongly recommended that you call ahead if you wish to pick up your vehicle outside of normal business hours.

If you are not able to pick up your vehicle right away or if your insurance company is handling disposal of the vehicle, you will be allowed one free visit to the vehicle to retrieve personal property. You must complete a Seibert’s Personal Property form to gain access to the vehicle and you will be escorted by one of our employee’s while on the premises. The following items will not be removed from the vehicle:

• Factory Radios/CD Players/ Tape Players
• Factory wheels and tires.
• Permanently mounted factory speakers.
• Any part of the vehicle that aids in the operational functions of the vehicle.